🔄 Returns & Exchanges
We want you to love what you receive. If something isn’t quite right, we’re here to make it better.
📌 Return Eligibility
- Items must be returned within 14 days of delivery.
- Products must be unused, unworn, and in their original packaging.
- Proof of purchase (order number or receipt) is required.
🚫 Non-Returnable Items
- Customized or personalized products
- Final sale or clearance items
- Items purchased by Gift cards or promotional vouchers
🔁 Exchange Policy
- Exchanges are subject to product availability.
- If the item you want is unavailable, we’ll offer a limited time credit note.
- For size or color exchanges, please contact us within 7 days of receiving your order.
💸 Refunds
- Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the returned item.
- Shipping fees are non-refundable unless the item was defective or incorrect.
Note: Customers are responsible for return shipping costs unless the item is damaged or incorrect.
🛠 Damaged or Incorrect Items
If your order arrives damaged or incorrect, please notify us within 24 hours of delivery. We’ll prioritize your replacement or refund.